Privacy Policy

Last Updated: April 2025

1. Introduction

At KRAZ Innovations LLC ("KRAZ," "we," "us," or "our"), we are deeply committed to protecting your privacy and personal data. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information when you visit our website, use our applications, or engage with our services.

Our foundational principle is to collect only the minimal data necessary to provide our services, and to do so with complete transparency. We believe that privacy is a fundamental human right, and we design all our products and services with privacy, security, and anonymity as core features, not afterthoughts.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

  • Contact us through our website
  • Register for or purchase our services
  • Participate in surveys or promotional activities
  • Communicate with our support team

This may include your name, email address, and any other information you choose to provide in your communications with us.

2.2 Information Collected Automatically

We do not automatically collect any technical information when you visit our website. We are committed to a zero-data collection approach for website visitors.

Important notes about your data:

  • Any information you choose to save within our services is encrypted
  • Data may be stored locally on your device if you use certain features of our services
  • We cannot control what your Internet Service Provider (ISP) or network administrator might collect
  • We do not use analytics, tracking cookies, or other monitoring technologies

2.3 Information Related to Our Services

For Enkoded and other privacy-focused services we provide:

  • We do not require account creation or personal information to use basic features
  • Messages and content are end-to-end encrypted and cannot be read by us
  • Metadata is minimized, anonymized, and regularly purged
  • We do not log IP addresses or device identifiers that could identify users
  • Payments are processed securely with minimal transaction data retained. We adhear to the payment processor's privacy policy and terms of service.

3. How We Use Your Information

We use the collected information solely for the following limited purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To respond to your inquiries and support requests
  • To send service-related communications
  • To understand how our services are used (in aggregate, anonymized form)
  • To protect against fraudulent or illegal activity
  • To comply with legal obligations

We will never use your information for targeted advertising, profiling, or data mining. We do not sell, rent, or trade your personal information to third parties.

4. Data Security and Retention

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-end encryption for all sensitive data
  • Strict access controls for internal systems
  • Comprehensive data minimization practices
  • Secure, ephemeral storage with regular purging

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, or to protect our legitimate business interests. For Enkoded messages and ephemeral content, data is automatically deleted after the specified expiration period.

5. Data Sharing and Third Parties

We share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted service providers who help us operate our business (e.g., payment processors), subject to strict confidentiality agreements.
  • Business Transfers: If KRAZ is involved in a merger, acquisition, or sale of assets, any information collected may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). However, we will exhaust all legal options to protect your privacy before disclosing any information.

We do not use third-party analytics or advertising services that would compromise your privacy. Any third-party services we use are carefully vetted to ensure they meet our strict privacy standards.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days. There may be circumstances where we cannot fulfill your request, but we will explain the reasons if that is the case.

7. Cookies and Similar Technologies

We use cookies and similar technologies sparingly and only to enhance your experience with our website. We prioritize privacy and only use essential cookies that are necessary for the website to function properly. We do not use cookies for advertising, tracking, or analytics purposes that would compromise your privacy.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

8. International Data Transfers

KRAZ is based in the United States, and we process and store information on servers located in the United States and potentially in other countries. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

When we transfer personal information outside of the European Economic Area or the United Kingdom, we ensure that appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or adequacy decisions.

9. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where required by law, we may provide you with more prominent notice (such as an email notification).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

KRAZ Innovations LLC
Email: privacy@krazinnovations.com

We will respond to your inquiry as soon as possible, typically within 5 business days.

12. For California Residents

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These include:

  • The right to know what personal information we collect and how it is used
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

13. For European Economic Area (EEA) Residents

If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR). In addition to the rights listed in the "Your Rights and Choices" section, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

The data controller for your information is KRAZ Innovations LLC, located at [Company Address].